In the Toronto area?
shipping your order you ALSO
have the OPTION to
pick up your
order in Toronto.
Upaya Naturals gives you the CHOICE
to SHIP your items
via Postal Service or FedEx OR
you may PICK UP your items at our Toronto Pick-Up location.
Please note that we do not stock items at this location. Items for
pick-up will be ready on Fridays after 2pm as long as your order is
received online or by phone by 4 pm EST on the Tuesday of the same week.
UP ORDERS - TORONTO
PLEASE NOTE OUR NEW PICKUP
UP LOCATION & HOURS:
634 PAPE AVE
Fridays 2pm - 8pm
or by appointment by
calling our Barrie Office or Pick-up Location
705-727-1115 (M-F, 10am - 4pm)
Please check our pickup order
confirmation email that will be sent to you a few days after you place
This email will also contain the pickup location telephone number
where you can
call to make an appointment if you need to pickup your order
outside the regular pickup hours.
This is a residential address for pick-up orders only.
Located 2 blocks south of Danforth Ave
on the South West corner of Pape Ave & Cavell Ave.
UP ORDER OPTION - TORONTO
detailed instructions below are to avoid any confusion when placing an
for pickup. Please read over carefully before ordering. We also have a
location in Barrie, Ontario. Click here for
our Barrie pickup location.
How it Works:
Place your order online. On the checkout page fill in YOUR
billing and YOUR shipping
address, but choose 'Pick Up -Toronto' as the shipping method.
WAIT until WE contact YOU by email (in 1-3 business days) letting you
know the date your order will be ready for pickup (typically Friday of
the same week if we receive your order before 4pm Tuesday of the same
week). Check your spam
for this email or give us a call if you don't receive this email.
Once you have been contacted via email
that your order is at the pick-up
location, please drop by between the hours below or call the
pick-location telephone number which will be on the pickup email we
Toronto Pick Up
Friday: 2pm - 8pm
or by appointment by calling
our Barrie office - 705-727-1115 (M-F, 10am - 4pm) or the pickup
When you pick up your order: Make sure to have your order number. Bring
your own bags/box (or cooler) - they are not
Check that all your items are there, and sign that you have received.
are paying Cash, exact change is necessary. Change is not provided. If
you are paying with credit card, please ring your credit card along
with your ID for verification
you show up outside of the times/dates above, you will NOT receive your
order unless you make an appointment ahead of time by calling.
*If you show up before your order has been delivered to the Toronto
location, your order will not be there.
Please be aware that hours
fluctuate during holidays.
Please check the email we send you that contains the pickup location
telephone number or call our office to book an appointment for pickup
if you would like to pickup outside out pickup hours.
Cut off Day : Each
Tuesday before 4:00 PM EST - Place your order before 4
(cut-off) to have your order dropped off at the Toronto pickup location
on the Friday of the same week.
ARE DROPPED OFF ONCE EACH WEEK ON FRIDAYS. (If
you need something fast, shipping via Canada Post or FedEx within the
usually takes 1-2 days, very economical, delivered to your home.)
must be picked up in a timely manner. Orders will not be kept
WEEKS from date of drop off to the pickup location.
are not picked up after 2 weeks from the time
they are ready for pickup, they will be cancelled and will incur a 5%
restocking/processing fee or $5 restocking/processing fee if your order
under $100. This includes orders paid via credit card or Paypal.
- This is
a pick up location ONLY. It is NOT OUR RETAIL
STORE/WAREHOUSE/SHOWROOM, THERE ARE NO PRODUCTS STOCKED HERE.
contact the pickup location for order issues or to cancel an order. Any
questions regarding your order, please contact Upaya Naturals directly.
pickup location does NOT provide grocery bags or boxes for your
will hand you your items but you will have to bring your own
cooler (for perishable or frozen goods).
cheese and other frozen or refrigerated
products must be picked up within 1 day from the time they are dropped
due to limited freezer/refrigerator space.
have to wait in line if they are serving customers ahead of you.
make sure to have you order number with you. It
will be on your invoice that is emailed to you once you place your
will not be able to pick up your order unless you have your order
pick up location cannot give out nutritional advice, medical
dosages, instructions or modify orders. They do not have product
are only there to assist in handing you your order. Consult a
health care provider regarding raw food and/or vegan diet and
nutrition, health questions, etc. or purchase a book or DVD available
direct any and all questions regarding your order via phone or click HERE to
enjoy providing this location as an option and with your cooperation;
we are able
to continue to do so. Thank you.