Frequently Asked Questions

1. Why does the blender blade spin but the ingredients do not blend?
   • You are experiencing cavitation. This is the result of too much cold within the blender. Increase the amount of liquid and/or decrease the amount of ice or frozen ingredients. Whenever you experience cavitation, do not shake or rock your blender. Stop the blender and add a small amount of liquid and re-blend.
2. Will the blender blend vegetables and fruits into drinkable liquids?
   • Yes! However, the blender is not an extractor, so you may need to add liquid or ice to reach the consistency you desire.
3. Can I make hot soups in my blender?
   • Yes, if you are willing to run the blender for 3-4 minutes to allow the friction inside the jar to create heat. Not the most efficient use of energy. A better method is to add boiling water to the jar, blend, then serve or blend and then heat in the microwave in a suitable container.
4. Why does my blender stop before the ingredients are completely blended?
   • Your blender has pre-programmed cycles that are timed. Select a higher button for longer blend cycles.
5. What is the size of the mixing bowl?
   • Bowl capacity is 4 quarts. With the extended lid you can make 12 lbs. of dough.
6. Is the dough that is riding on top of the dough hook being mixed?
   • Yes, it is kneading. If you are concerned, stop the mixer, clean the hooks then restart the mixer.
7. How long does it take to knead the dough?
   • Once all the ingredients are in the bowl, the kneading process can be completed in minutes.
8. Can I mix other recipes other than what is in the manual?
   • Yes, you can mix any recipe. However, you may need to adjust times and speeds to meet recipe requirements.
9. How large is the blender jar?
   • Half-gallon, or 64 oz.
10. Are the blades in the blender attachment wet or dry blades?
    • Your blender is designed to work excellently on wet or dry ingredients. There is no need to change blades.