Upaya
Naturals
Barrie: 705-727-1115
Toronto: 416-617-3096
Toll Free: 1-855-RAW-VEG1
(1-855-729-8341)
EMAIL: Click HERE for Contact Form
Feel free to contact us if you
have any questions.
In the Barrie area? If you would
like to pick up your order instead of having it shipped to you, please
follow the instructions below. These instructions are for pickup orders
for our Barrie pick-up location. They are detailed in order to avoid
any confusion when placing an order for pickup.
PICK UP ORDERS - BARRIE, ON LOCATION
Important :
- This is a pick up location ONLY.
The warehouse building is not open to the public. This is NOT A RETAIL
STORE/SHOWROOM
- Items are not stored here, no same day pick ups, you must place your
order online ahead of time, and have received an order pick up notice
via email letting you know when your order will be ready.
- You cannot place or modify orders or change payment at time of pick
up.
- Cash payment at pick up: must be exact change (no change provided).
Other payment methods are not available at Barrie Pick Up location.
-The
pickup location does NOT provide grocery bags or boxes for your
order. They
will hand you your items but you will have to bring your own
bag(s), box,
cooler (for perishable or frozen goods).
- If you show up outside of the hours below,
you will NOT receive your order!
- Orders are dispersed at the front door only during the hours posted
above. Orders are not accessible at anytime from any other entrance.
- If you show up before your order has been delivered to the Barrie
Pick Up location, you will NOT receive your order! Please be aware
there may be occasional weeks that the pick up location will be closed
on one or more of these days - it is YOUR responsibility to check THIS
page for any changes & updates.
-
Orders
must be picked up in a timely manner. Orders will not be kept
past 2
WEEKS from date of drop off to the pickup location. -
If orders
are not picked up after 2 weeks from the time
they are ready for pickup, they will be cancelled and will incur a 5%
restocking/processing fee or $5 restocking/processing fee if your order
is
under $100. This includes orders paid via credit card or Paypal.
How It Works:
1) Place your order online
2) You will receive an automated order confirmation by email shortly
after you place your order.
2) You will be sent a "Pick up Information" email confirming the date
that your order will be ready. This is usually done by the end of the
business day or end of next business day.
3) ONCE you have received your 'Pick Up Information' email, please show
up during the pick up hours on or after the date your order will be
ready.
4) When you pick up your order: Go to Front Door & Ring Door bell.
Give your name & order number. If you are paying by cash, please
bring the exact amount (change is not provided).
5) Make sure you have all of the correct items you ordered
before leaving. Sign the invoice confirming this. Please bring your
own bags/box - we do not supply.
Note: We do not provide walk out service please be prepared to
bring your items to your car. This location is a scent-free facility,
you may be asked to wait out front for your order. Please try to avoid
wearing perfumes, fragranced items,etc.
Order Placed |
|
Order Ready*
|
Monday |
Before
1pm |
Tuesday
|
|
After 1pm |
Wednesday |
Tuesday |
Before
1pm |
Wednesday |
|
After 1pm |
Thursday |
Wednesday |
Before
1pm
|
Thursday
|
|
After 1pm
|
Friday |
Thursday |
Before 1pm
|
Monday |
|
After 1pm
|
Monday
|
Friday |
Before 1pm
|
Monday |
|
After 1pm
|
Tuesday |
Saturday |
Before 1pm
|
Tuesday |
|
After 1pm
|
Tuesday |
Sunday |
Before 1pm
|
Tuesday |
|
After 1pm
|
Tuesday |
* Usually these days will be when
your order is ready, however it could be a later date due to busy
holiday season or promos, product availability, payment issues, back
orders. Use this chart as reference only. Your 'pick up information'
emails will have the confirmed date your order will be ready. Please
contact us right away if you do not receive a pick up info email within
2 business days excluding holidays.
Regular Pick Up Hours (Front Door Only)
Monday-Thursday: 11am - 1pm
Fridays: Closed
Saturdays: Closed
Sundays: Closed
Note: The pick up location cannot give out
nutritional advice, medical advice, dosages, instructions or modify
orders. Consult a qualified health care provider regarding raw food
and/or vegan diet and explanations, nutrition, health questions, etc.
or purchase a book or DVD available online. Please direct any and all
questions regarding your order via phone, chat or click HERE to
email. We enjoy providing this location as an option and with your
cooperation, we are able to continue to do so.
While we often love company, please keep in mind this is a pick up
location for pre-placed orders (placed in advance) ONLY. We DO NOT
service UNSCHEDULED PICKUPS (i.e. no dropping by without notice, no
same day pick ups, and when we are closed for certain holidays).
Health Note: This is a
scent-free environment. If you know you have scents on, please wait
outside the front door. Otherwise, you may be asked to wait out front
for your order. It is up to you to load your own vehicle or bring
appropriate bags/boxes for your ordered items. Our staff is not
responsible for loading your car, and will not come outside to do so.
Please make the appropriate arrangements before picking up your order.
We enjoy providing this location
as an option and with your cooperation, we are able to continue to do
so. Thank you.
|