Toronto: 416-617-3096
Barrie: 705-727-1115
Toll Free: 1-855-RAW-VEG1 (1-855-729-8341)
EMAIL:Click HERE for Contact Form
Feel free to contact us if you have any questions. 

PICK UP ORDERS - TORONTO, ON

In the Toronto area?  Instead of shipping your order you ALSO have the OPTION to pick up your order in Toronto. Upaya Naturals gives you the CHOICE to SHIP your items via Postal Service or FedEx OR you may PICK UP your items at our Toronto Pick Up location. 

  PICK UP ORDER OPTION - TORONTO

Trainers Fitness Center

754 Bathurst Street (see reception desk)
Just a few minutes south from the Bloor St. and Bathurst subway station

 The detailed instructions below are to avoid any confusion when placing an order for pickup.  Please read over carefully before ordering. We also have a pickup location in Barrie, Ontario.  Click here for our Barrie pickup location.

 How It Works:

1) Place your order online.  On the checkout page fill in YOUR billing and shipping address, but choose 'Pick Up -Toronto' as the shipping method.

2) WAIT until WE contact YOU by email (usually within 36 hrs)-  You will be sent an email stating the date the order will be dropped off. (Check your spam filters for this email or give us a call)

3)  Once you have been contacted via email that your order is at the pick-up location, please drop by between the hours below:

Regular Times (for Toronto pick-up orders only)
Thursdays:  5pm - 9pm
Fridays:        8am - 8pm
Saturdays:   10am - 5pm

Sundays:      10am - 4pm
Mon to Wed: 8am - 8pm

5) Check that all your items are there, and sign that you have received. If you are paying Cash, exact change is necessary.  Change is not provided.

*If you show up outside of the times/dates above, you will NOT receive your order!

If you show up before your order has been delivered to the Toronto Pick Up location, you will NOT receive your order! Please be aware that hours may fluctuate during holidays - it is YOUR responsibility to check THIS page for any changes & updates.

Important : 

• This is a pick up location ONLY.  It is NOT OUR RETAIL STORE/WAREHOUSE/SHOWROOM, THERE ARE NO PRODUCTS STOCKED HERE. 
• Do NOT contact Trainer's Fitness Center - Any questions regarding your order, please contact Upaya Naturals directly.
• ORDERS ARE DROPPED OFF ONCE EACH WEEK LATE AFTERNOON THURSDAYS. (See below for order cut-off time. If you need something fast, shipping via Canada Post or FedEx within the GTA usually takes 1-2 days, very economical, delivered to your home.) 
• **Order Cut off Day:    Each Tuesday by 1:00 PM EST- Place your order before 
• 1 PM each Tuesday (cut-off) to have your order dropped off at the Toronto pickup location on the Thursday of the same week.
• Orders must be picked up in a timely manner.  Orders will not be kept past 2 WEEKS from date of drop off to the pickup location.
• If orders are not picked up after 2 weeks they will be cancelled and will incur a 5% restocking/processing fee.  This includes orders paid via credit card or Paypal.
• The pickup location does NOT provide grocery bags or boxes for your order.  They will hand you your items but you will have to bring your own bag(s), box, cooler (for perishable or frozen goods).
• Ice cream, cheese and other frozen or refrigerated products must be picked up within 1-2 days from the time they are dropped off due to limited freezer/refrigerator space.
• You may have to wait in line at the front desk at Trainers Fitness Center if they are serving customers ahead of you.
• Please make sure to have you order number with you.  It will be on your invoice that is emailed to you once you place your order.   You will not be able to pick up your order unless you have your order number.
• The pick up location cannot give out nutritional advice, medical advice, dosages, instructions or modify orders. They do not have product knowledge and are only there to assist in handing you your order. Consult a qualified health care provider regarding raw food and/or vegan diet and explanations, nutrition, health questions, etc. or purchase a book or DVD available online.  Please direct any and all questions regarding your order via phone or click HERE to email us. 

We enjoy providing this location as an option and with your cooperation; we are able to continue to do so.  Thank you.

DIRECTIONS:

(For our pick-up location only for pre-ordered items)

Trainers Fitness Center

754 Bathurst Street (see reception desk)
Just a few minutes south from the Bloor St. and Bathurst subway station.

Orders must be placed in advance before the above cut off time.